To make an international bank transfer, please log into your account and ensure you have sufficient funds in your account to send the transfer. You can load more funds to your account by clicking on the ‘add funds’ key. Please then choose the ‘send payment’ option, here you will be able to set up a beneficiary if you have not done so previously and complete your payment.
This may also be referred to as the Routing Code and can be obtained from your bank or beneficiary.
Should you require more information or trade in a currency not listed on our website, please feel free to call us on 0207 014 3344 between 9.00am to 5.30pm or do not hesitate to e-mail us at firstname.lastname@example.org
Please check and confirm these specifics with your beneficiary or bank for the correct details.
You’ll also need to tell us briefly why you’re making the payment (e.g. house purchase, paying an invoice etc). The collection of this information is an anti-money laundering requirement.
If the payment has not arrived with the recipient after a maximum of 5 working days of you receiving the payment confirmation, please contact us on 0207 014 3344 between 9.00am to 5.30pm.
All urgent payment types will credit your beneficiary account on same business day or next business day. (Please note additional fees applicable for this service).
For all non urgent types, your payment will credit the beneficiary account within 3 business / working days.
We cannot accept funds from bank accounts held in the following countries: Abkhazia, Afghanistan, Balkans, Belarus, Benin, Bosnia and Herzegovina, Comoros, Cuba, Eritrea, Ethiopia, Guyana, Holy See (Vatican City State), Honduras, Iran, Iraq, Ivory Coast, Kiribati, Korea - Republic Of, Laos - People's Democratic Republic, Libya, Macao, Marshall Islands, Martinique, Micronesia - Federated States Of, Myanmar, Nauru, Nigeria, Niue, North Korea, North Sudan, Pakistan, Palestine - State Of, Paraguay, Russia, Sao Tome And Principe, Somalia, Syria, Turkmenistan, Tuvalu, Uganda, United States of America (USA), Vanuatu, Yemen.
You will be e-mailed a proof of payment to your registered e-mail address once your payment has been sent. Your beneficiary can also be e-mailed with a proof of payment, providing you have given us their e-mail contact details when setting up your beneficiary details.